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About this policy
This privacy policy applies to the Yellow Sunshine website and the enquiries submitted through it. Yellow Sunshine is an advisory firm based in Dubai, United Arab Emirates.
It does not cover websites or services operated by other organisations, even when we link to them. Those organisations publish their own privacy information.
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Information we collect
We collect information that you provide directly and limited technical information needed to operate and protect the website.
Contact and consultation details
Your name, company, email address, phone number, service of interest and the message you send us.
Correspondence
Information contained in follow-up emails, calls or other communications relating to your enquiry.
Technical and security data
Standard request data and browser or device signals that may be processed by our hosting and security providers to keep the website reliable and prevent automated abuse.
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How we use information
We use personal information only where it is relevant to operating the website, responding to you or running our advisory business.
Respond to enquiries
To understand your request, route it to the appropriate consultant and arrange a call or meeting.
Prepare and deliver services
To discuss a possible engagement and, if you become a client, support the services you ask us to provide under separate engagement terms.
Operate and protect the website
To troubleshoot issues, maintain security, prevent spam and protect our rights and systems.
Meet legal obligations
To keep records or disclose information when applicable law or a lawful request requires us to do so.
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Why we may process information
Depending on the circumstances, we process information because you have asked us to take steps before a possible engagement, because it is needed to perform an agreement, because you have consented, because we have a legitimate business interest that does not override your rights, or because the law requires it.
Where we rely on consent, you may withdraw it at any time. This does not affect processing that was lawful before withdrawal.
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International transfers
Some service providers may process information outside the United Arab Emirates. When personal information is transferred internationally, we take account of applicable transfer requirements and the safeguards offered by the provider.
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How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including responding to an enquiry, maintaining necessary business records, resolving disputes and meeting legal, accounting or reporting requirements.
The exact period depends on the nature of the enquiry, whether it becomes a client engagement and any legal obligations that apply. When information is no longer needed, we delete it or make it anonymous where reasonably practical.
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Your privacy rights
Subject to applicable law and any relevant exceptions, you may ask for information about how your personal data is processed, request access or a copy, correct inaccurate or outdated information, request deletion, restrict or object to certain processing, or withdraw consent where consent is the basis for processing.
To make a request, email geo@yellowsunshineco.com. We may need to verify your identity before acting on it. You may also have the right to raise a concern with the relevant data protection authority, including the UAE Data Office where applicable.
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Changes to this policy
We may update this policy when our website, suppliers or legal obligations change. The date at the top of the page shows when it was last updated. Material changes will be presented clearly on this page.
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Contact us
For a privacy question or request, email geo@yellowsunshineco.com. Please use “Privacy request” in the subject line so we can route your message correctly.